How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@littlepetgarden.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@littlepetgarden.com
Excellent carrying-backpack! Delivered in 10 days (courier to the door. Moscow). On the way, the box was slightly crumpled, but the backpack itself was packed perfectly — inside the air protective packaging. No scratches and dents. The product itself is of excellent quality, everything works — when connecting the power bank (in the kit there is no, used its own) immediately begins to work air duct, which is inside the backpack. Speed Switching touch Kopka. On a double tap light is lit (super smoothly), as well as on a double Slipper, the light bulb gently goes off. On the back outside there is a small pocket (for personal needs, probably). And inside on the back there are 3 loops. If desired, you can hang a pet toy. Also, inside there is a removable litter, it is attached to Velcro (the very bottom of the carrying is plastic). There is a small smell of plastic in the backpack-left at night open, ventilated. In general, the carrying is very satisfied. Absolutely worth your money. They haven’t tried it yet.
Excellent backpack: odorless, it is visible that it is made well. The ventilation and lighting function also works.